ABSA scam e-mails

Let’s get this straight – Absa might be regarded by hackers as the most vulnerable, but other banks have the same issues. Let’s look at a typical scam e-mail and point out the obvious :

Dear customer,

Debit order ending #4914 from Hollard Life Assurance has deducted your monthly payment.

Login here to stop the order if you are not satisfied.

Kind Regards
Absa Digital Banking Services

The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful.

Typically the “Login” word will be displayed in red, indicating that it is a link to the supposedly Absa website.
However, when you hover the mouse cursor over this link, you will notice the actual route it’s going to follow which in this case is

Far from going to an Absa site, isn’t it? Don’t get caught!

Another message I received recently:
You might be thinking: “How stupid do these scammers think I am? Why do they continue to try their luck with us?”
It is because they have so much success with e-mail addresses and recipients in large organisations like the University.

Worldwide scammers have stolen over $897 million, and South Africa is one of their top targets.
Here is a good example that has just *resurfaced* below:

Note the warning signs:

· No personalised address: Just a “Dear Customer”
· The link points to a server outside South Africa
· South African banks, by law, are not allowed to use e-mail to communicate request or direct customers to access their online Internet banking accounts.
· The two telephone numbers lists are most likely routed to overseas headquarters of the scammers.

Online Payment Made

Dear Customer,

A payment has been made to your account. To view the details of the payment, please click here to login. and enter the RVN that will be sent to your cellphone. please contact our support centre on 0860 123 000 . If you are calling from outside South Africa, call +27 11 299 4701 .

Our consultants are available between 8am and 9pm on weekdays, and 8am and 4pm on weekends and public holidays.

The Internet banking Team

ABSA advertise their support number on their official website as 08600 08600 and this support is available 24 / 7.

Please help ABSA curb these fraudsters by forwarding any / all suspicious e-mails to secmon@absa.co.za.