Windows 10 – customer deception

Microsoft has been bragging about 75 million devices that already has Windows 10 installed.

Great show from the deception masters!

Let’s clarify a few things and see if our readers will agree with us :

  • A “security” update was posted which was the GWX agent software.
  • You had the option to pre-book your free copy of Windows 10.
  • Or you decided to ignore the little utility telling you about the exciting new free version.
  • On the release it started downloading the full 4.5GB of installation files, opted-in or not.

Firstly this was not a security update (called KB with a number) and was merely a way for Microsoft to “infect” your computer with a piece of advertising software – not unlike the millions of malware programs out there.

On accepting this “offer” without knowing the real consequences on usability, compatibility or impact on your internet bandwidth you eventually realise that you’ve lost some software or hardware due to the new operating system now installed on your computer. You have only 30 days to roll it back to your previous version of Windows. Additional bandwidth is now required to download updated versions of your non-functional software (if you’re lucky) and hardware drivers (printer and computer). In certain cases the upgrade crashes and you’re stuck with a “dead” computer – we’ve had some of those in our repair shop already.win10c

On ignoring the offer, Microsoft still goes ahead and downloads the full install package to a system folder (hidden from your eyes) for installation. This is without your consent and against your wishes. Does this sound like the act of a reputable company?

Windows 10 has some serious other privacy issues. One website reports more than 30 security issues regarding 10.

Very few of us read the terms and conditions when installing any sort of software on our computers. Sometimes we have a choice, sometimes not as is the case with printer drivers for instance. You want it to work, you have to accept whatever they declare to you, or do you?

Microsoft specifies that certain information collected from the use of your computer will be collected by Microsoft themselves and will be shared by “certain” partners. No clarification and no names.

What we have here is a serious breach of privacy and confidentiality but then again, you clicked on the “accept” button, didn’t you?

In an experiment conducted by a certain company they included phrases like “you will cede full authority of your first born to us” and “you accept full responsibility for whatever losses the (software) company suffers with full reimbursement of such over the next fifty years”. We can see that this is really pushing more than the limits, but this was an experiment only to test how many people actually read any terms and conditions for the use of software.windows10

So, do we have a choice or is this the “modern way” of doing business? Are we moving towards a free market regarding our personal information and way of doing business? Aren’t we already exposing ourselves on so many levels with how we use our cellphones and tablets crammed with thousands of apps tracking and tracing everything you do?

Google opened the door to tracking and tracing with their search engine many years ago. Android vastly expanded on this in the mobile market with Apple not that far behind. Mobile devices from Microsoft (Sony, Nokia etc.) started the same trend.

Most users (look at Facebook) argue that there is nothing about them or what they do that can negatively affect them or their lifes, but they are so wrong. With the amount of collated information collected by social media and portable devices, your life is not private anymore. Your personal information is not yours anymore.

And with all this collected personal information floating somewhere out there on the “cloud”, there is no guarantee of any possible breaches and what hackers might do with it.

So, beware. Do not take things at face value. There is a cost and it might be higher than what you’re prepared to pay.